Interviews and investigates prospective tenants to determine eligibility for housing assistance including, but not limited to, admissions, and continuation in the program.
Receives and processes initial or reactivated applications for housing. Interviews applicant to obtain additional information such as family composition, health and social problems, veteran status, rent paying ability, net assets and need for housing assistance. Advises applicant on eligibility requirements, methods of selecting tenants and housing opportunities. Contacts employers, public and private health and welfare agencies to verify applicant information. Provides information to tenant or applicant on availability of community resources for financial or social welfare assistance. Determines applicant eligibility according to agency rules and policies. Selects and refers eligible applicant to Housing Manager. Notifies eligible applicant of vacancy and assignment procedures. Computes rent in proportion to applicant's income. Receives and records security deposits and advance rent from selected applicant. Conducts annual, interim and special housing reviews with tenants. Assists with resolving tenant complaints on maintenance problems. Visits home to determine housekeeping habits, verify housing condition and establish housing need. Coordinates community activities and annual planning including technical assistance to resident organizations. Reviews client meeting loan documents. Processes distribution of Mortgage Assistance Program (MAP) funds. Other duties may be assigned.
High school diploma or general education degree (GED).
An additional four (4) years experience is required.
An individual should have knowledge of word processing software.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating.
OTHER SKILLS AND ABILITIES
Must be able to operate standard office equipment.