Negotiates with employers and training sites to provide suitable opportunities to participants, provides adequate supportive and follow-up services throughout participation; resolves problems arising between participants and employers/training sites; counsels participants; and performs related work as required.
Counsels and guides clients through an application process to determine program eligibility for program services. Interacts with various external/internal agencies, programs and/or services to perform the role of "advocate" for the client/participant and for purposes of creating effective formalized partnerships for optimal program services. Utilizes Career Services Client Database to enter and maintain client/program participant information and ensures information is accurate, complete and up to date. Utilizes the Laserfiche records management system to add and maintain client/program participant documents electronically. Maintains hard copy documents as needed for each client/program participant in a separate file of record for that individual and ensures that information is accurate, complete and up to date. Monitors job sites, training sites, and participants progress to ensure compliance with program requirements, written plans, and applicable laws.
Serves as a representative of Cherokee Nation at various workshops, conferences, and meetings as assigned. Establishes effective relationships with employers to develop training and work sites for program participants as needed. Coordinates OJT activities as needed including any agreements. Coordinates vocational training activities as needed including any training agreements.
Prepares reports as required including but not limited to individual client reports, office reports, and monthly reports to supervisor. Transports program participants as needed via a Cherokee Nation vehicle including tribal and GSA vehicles. Ensures financial payments to program participants when required and in accordance with policies and procedures. Works with individuals of all backgrounds and barriers and strives to serve clients in the best efficient and effective manner possible. Assists program participants with developing a written plan to meet the participant's employment and/or training needs and to help guide them toward self-sufficiency. Provides follow up to client services to ensure client needs are being met and in accordance with policies and procedures. Maintains current information in area labor force needs in order to provide applicants with meaningful career counseling. When applicable, aids clients in the supportive service process ensuring needs are met in a timely manner. Maintains, tracks, inventories and reconciles the Day Training Visa Card as distributed to them as custodians following all policies and procedures. Works within prescribed guidelines and internal policies. Ensures the application process is complete and written director approval has been obtained for each client prior to client being placed on any program and prior to the client receiving any program funds. Attends trainings to expand knowledge in serving clients including specialized and client specific trainings.
Seeks out and identifies resources and services to expand upon existing program services that will benefit clients and program outcomes. Assists with the development and implementation of a comprehensive guide for program services. (This is specific to the Re-Entry Program). Other duties may be assigned.
No supervisory responsibility is required.
Bachelor's degree from four-year college or university; or six years related experience and/or training; or equivalent combination of education and experience.
An additional one year related experience is required in one or more of the following areas: interviewing clients to determine pertinent information relative to assistance requested; gathering pertinent data for entry into database; writing individual education/employment plans; working with post secondary institutions admissions and financial aid offices; teaching secondary education or vocational classes; providing guidance and direction related to personal, academic, employment and/or financial matters; identifying barriers to employment; referring individuals to various services and/or agencies for assistance; interpreting federal, state, local regulations and/or policies; establishing and maintaining files.
An individual should have knowledge of Database, Spreadsheet, and Word Processing software.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain a valid driver’s license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating.
OTHER SKILLS AND ABILITIES
Must be able to operate standard office equipment such as copier, fax machine, scanner, calculator or keyboard.
Must meet and maintain pre-employment and periodic background investigation and adjudication for child care.
Computer literate required.
Internal Applicants Only
*POSITION IS GRANT FUNDED THROUGH 9/30/2020*